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I understand this is because guests have to have an account registered, but I feel they should not be restricted to the allowed domain list as they are specifically a guest.
Further more, if you have enabled that guests have to register their name and email, even if they register with an email that is in the allowed domain list, they still receive the error message that they are not of a valid domain. It is very important to allow anonymous guests (potential customers) to use Livechat.
Every day we listen to user feedback, to learn more about the features we should be focussing on.
Feel free to chat with us at any time to discuss your specific live chat needs. There are no limits to the number of agents that you can share a site with.
Live Chat is offered as Saa S - paid recurrently, price depends on number of live chat operators using the service.
Live Chat is available in 5 plans: Starter - from per seat/month Regular - from per seat/month Team - from per seat/month Enterprise - from per seat/month Enterprise Plus - 9 per seat/month Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian- Increased number of successful transactions. - Increased sales conversion rate and customer satisfaction level.
Install our app and simply login to your mobile chat APP to stay in touch with customers from anywhere!
Next, you'll be asked for your Live Chat email address and API Key, which you can grab, here: https://my.livechatinc.com/agents/api-key/ Once you've entered your email and API key and clicked continue, we'll test your account to make sure the connection works.
Amazing potential but I can't get the chat window to work at all unless I am logged in...